IMPORTANT INFORMATION & FREQUENTLY ASKED QUESTIONS

Each family or household can choose to come once a week and can visit up to a maximum of 50 times in total.

Each family or household can take up to 10 different pantry items each week. We also have a limited amount of fruit, vegetables and bread available that is not counted in the 10 item limit. 

There is currently a large demand for food assistance and many families in need of support each week, so we kindly ask for your understanding and consideration. 

Our service is designed to give temporary support and relief during your time of need which was brought on by an emergency, disaster or unexpected circumstance. We hope through our service, you will be able to save a few dollars on your weekly grocery bill, and in turn, help you and your family get back up on your feet again sooner.

Yes, you can send any member of your family to shop. It does not need to be the same person each week, however, each family can only visit once a week. In order to ensure we have groceries available to help as many families as possible, we cannot allow multiple members of one family or household come and shop multiple times a week. 

We are committed to making each client's shopping experience a positive one and for privacy reasons, we only book one client at a time for each shopping time slot. 

Please bring your photo ID upon your first visit which shows your FULL NAME and current residential ADDRESS. And also, don't forget your shopping bags!

Absolutely not! There are no membership fees or entrance fees or application fees. All items are free of charge. 

Sorry we currently do not offer a home delivery service. 

NO, Love For Australia is a self-funded charity and does not receive any government funding. 

We are grateful for the chance to assist families - Blessed to be a blessing, doing what we can with what we have. 

Love For Australia commits to purchasing all the items for the store, ensuring a consistent supply of pantry staples. Occasionally, we receive donations from individuals and businesses to stock our shelves, and we are genuinely grateful for their generosity.

Yes absolutely! We truly value and appreciate any donations large or small. Please visit our "DONATE NOW" page for more details on how you can be involved in spreading LOVE FOR AUSTRALIA. You can support our work through financial donations or product donations for our shelves.